Grays Train Station
Grays Train Station
Grays
Grays station
High Street
Grays
Essex
RM17 6NQ
Ticket office opening hours:
Monday - Friday - 05:30 to 19:00
Saturday - 07:00 to 19:00
Sunday - 08:15 to 18:00
Grays at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
- Impaired Access Staff Help Hours Monday - Friday - 06:00 to 21:00
-
Booking Office Counter
Customer Service Staff
- Helpline YES Yes
-
Helpline Contact Details
03457 44 44 22
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside either entrance on Station Approach or Crown Road
-
National Key Toilets
Platform 1. This can be accessed using a radar key.
-
Step Free Access
There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/GRY.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
At entrance to station car park and on Crown Road near to bus stops
- Sheltered YES Yes
- Spaces 78
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Free c2c Wi-Fi (http://www.c2c-online.co.uk/travel-information/free-wifi/)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket
Email: [email protected]
Phone number: 0845 050 70 80
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 168
Charges:
PerHour: £1.00
Daily: £8.40
Weekly: £33.00
Monthly: £127.00
ThreeMonthly: £369.00
Annual: £1,270.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Number Accessible Spaces: 5
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Cctv: Yes
Open:
- open 24h
- open 24h
Saturday - open 24h
Sunday - open 24h
Url: http://www.ncp.co.uk
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Station Location & Directions
- Latitude 51.4762505757
- Longitude 0.3218346029
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03457 44 44 22
Operator Name: Operated by c2c - Lost Property: URL https://www.c2c-online.co.uk/help-feedback/lost-property/
- Customer Service Note Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) [email protected]
- Information Systems DepartureScreensAnnouncements
- Lost Property Note Except Christmas Day and Boxing Day
- Lost Property Number 03457 44 44 22
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
Saturday - 07:00 to 19:00
Sunday - 08:15 to 18:00
-
Ticket Office Hours
Monday - Friday - 05:30 to 19:00
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Customer Service Note Platform 1 booking hall and Platforms 2/3 entrance
-
Oyster Notes
the nearest oyster ticket shop that can issue a new oyster card is dave's news, 81 high street, grays. rm17 6nx.">
Oyster top-up is only available from the self-service ticket machines
- Penalty Fares CC
-
Smartcard Notes
http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.">Smartcard Issued: No
Smartcard Validator: YesFor additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Taxi Information
- Availability YES Yes
- Note YES Yes, located on Crown Road adjacent to exit from platforms 2/3
-
Other transportation
-
Rail Replacement Services
c2c Rail Replacement at the Bus Station west of the Platform 2/3 Entrance:
- Buses toward Rainham/Upminster/London at Bus Bay 1 (W3W ///tribes.lands.bits)
- Buses toward Tilbury/Southend at Bus Bay 8 (W3W ///locked.corn.hint)
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.